Bike Assembly Guide
Bike Assembly & Delivery Guide!
PLEASE READ THIS GUIDE BEFORE DOING ANYTHING ELSE!
IMPORTANT: Whenever you buy a bike online, you should not have the expectation to be able to pull it from the box, finish the assembly and expect to ride off without potentially needing to take the bike to a bike shop for final setup/gears/other adjustments. Bicycles are complex machinery, especially the gears and wheels, and its highly recommended that you take the bike to be setup correctly for yourself before using it if you do not have experience or the ability to do it yourself. We do not cover the costs of a gear setup or adjustment UNLESS you buy the bike in our store or can bring it to us to carry out the work - this is a responsibility you should accept as a rider. From any reputable (not large retailers) local bike shop, this should cost not more than £15 or £20, we usually charge £15 in our workshop for a regular case.
DO THIS FIRST: CHECKING YOUR DELIVERY
Once your bike is delivered, we recommend taking photos of the outside of the box and its general condition while it is still sealed, especially of any areas of the box that appear to be damaged or dented. You should also retain all items of packaging for as long as you may need to return the bike.
VERY IMPORTANT: UNPACKING YOUR BIKE/E-BIKE
Take extreme care when unpacking the bike and all parts. This means you must be very careful when removing any wheel(s), handlebars or other items that could potentially scratch/scrape or otherwise damage your bike and its frame/paintwork. We review all cases carefully and cannot accept liability where it appears you have accidentally damaged your bike. Every item we send out is throughly checked before it leaves our workshop.
ASSEMBLY OF YOUR BIKE/E-BIKE
Before you proceed, if you are unsure, please call us with the bike in front of you for guidance. Normally, all you need to do is fit the handlebars, front wheel and pedals by following the instructions below.
Step 1: After removing the bike from the box and removing the packaging, undo the faceplate on the front of the bike’s stem using the appropriately sized allen key.
Step 2: Attach the bars to the stem and tighten the faceplate making sure you use any markings on the handlebars to line it up evenly. When placing handlebars onto the stem, ensure they are the right way up/round and ensure the gear levers are on the bottom.
Step 3: Attach the front wheel; this could be one of three axle types: Bolt on (Tighten each side evenly), quick release (tighten and push upwards, the force should leave a slight marking on the palm of your hand) or thru axle (if it is the lever type make sure the lever is upwards parallel to the fork body).
Step 4: Fit the pedals using a pedal wrench allen key. Each pedal will have a side (L = Left / Lines above thread, R = Right / No lines above thread). Tighten both pedals towards the front of the bike. Tighten both pedals carefully and make sure not to cross-thread or the crank/pedal could fail after usage (any fault with the crank/pedal would be visible beforehand).
VERY IMPORTANT: THERE ARE CERTAIN ISSUES SUCH AS DAMAGED PEDALS/CRANK ARMS THAT WE DO NOT REPLACE OR COVER, IF THE PEDALS ARE FITTED INCORRECTLY THEY COULD FAIL AND WE DO NOT COVER THIS. WE ALSO DO NOT COVER THE COSTS OF ANY "ADJUSTMENTS/FIXES ETC." TO THINGS SUCH AS BRAKES/WHEELS/ETC. THIS IS NORMAL BIKE MAINTENANCE/SETUP THAT COMES WITH THE RESPONSIBILITY OF OWNING A BICYCLE.
