Delivery Information from Les's Cycles
DELIVERY TIMES GUIDE
Over the last several years, Les's Cycles have dispatched millions of pounds worth of bicycles and parts/accessories to our valued customers across the entirety of the UK, which is no easy feat for an independent bike shop - so we understand that the delivery process is one of the most important considerations when buying your brand new ride. We work hard seven days a week to support customers during delivery and to keep finding new solutions and services to help to make the process even better!
IMPORTANT NOTE: The delivery guideline times below are for the Mainland UK only, non-guaranteed and may take longer to some parts of England, Scotland and Wales.
3 - 5 Working Days or quicker for all NON-ELECTRIC bikes built and sent from our Les's Cycles Warehouse via Parcelforce
5 - 7 Working Days on average for E-BIKES ONLY sent from Les's Cycles stock and delivered with an arranged slot by PREMIUM COURIER Higher Jump Logistics. Please note all non-mainland UK and many parts of Scotland are often not covered, please contact us to check first.
3 - 5 Working Days or quicker for Accessories and Parts sent from Les's Cycles Warehouse via Evri
1 - 2 Working Days for Collect From Store orders
Approx. 5 - 7 Working Days EXTRA for all bikes marked as 'Available at Supplier'.
DELIVERY COSTS
Order value over £1000: FREE
Order value under £1000: £19.99
Parts/Accessories orders over £20: FREE
Parts/Accessories orders under £20: £2.99
Bike Delivery to Scotland: £49.99
EXCLUSIONS/INFO/TERMS
E-Bike delivery can be problematic if you are not within the Mainland UK or you are in a very remote part of the mainland. Regular couriers will not carry these items, so specialist couriers are required and they tend to require extra time. You should check with us before ordering if you believe you fit this criteria and we'll provide you with more information!
We do not deliver ANY items to Salford in Greater Manchester due to ongoing issues with deliveries and customers in this area.
It is very important to ensure you include an accurate mobile telephone number and e-mail address when placing your order or your order will be delayed.
Excluded delivery locations include but are NOT limited to; Salford in Greater Manchester, Northern Ireland, All Isles and Islands, Jersey, Guernsey, Isle of Man. We also reserve the right to deny delivery to any additional area that isn't listed previously should it incur us extra charges or for operational reasons delivery cannot be made.
Disclaimer: Rarely delivery times may be exceeded due to external issues. It is important to note that we do not guarantee delivery dates as preparing and delivering bikes safely is a complex and important process to get right. We appreciate your patience and understanding.
Important: Very rarely 'supplier warehouse stock' may not be available even though its advertised as being in stock. This is unfortunately out of our hands and we'll contact you should this issue arise to arrange a full refund or exchange.
